Patient Coordinator

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Patient Coordinator

Patient Coordinator

#1, Radial Road, Pallikaranai, Chennai – 600 100, Tamil Nadu, India

Post Date:

2025-12-16 17:30:41

Designation:

Patient Coordinator

No of Opening:

Applied :

Post Status:

24 days ago

Job Details

Department

Patient Relations
Career Level

Patient Coordinator
Total Years Experience

0 - 2Years
Gender

Female
Job Location

Medavakkam
Quaification

Any UG

Job Description

 Guide and assist the patients in their visits to the hospital.  Resolve the patient’s queries by being a single point of contact.  Guidance and counseling to the patients and their families.  Help the patients & relatives in taking admission and billing process.  Updating and escalating the customer’s feedback to the PR Team.  Maintain good rapport with the patient during their visit.  The relationship between management and patients beyond hospital visits is responsible for overall customer satisfaction.  Escorting the patient throughout the OPD and diagnostics department. Until the patient/guest leaves for the day.  Follow standard help desk procedure.  Inform management of recurring problem.  Manages problem resolution for patients & relatives through feedback analysis in coordination with the department head to develop proactive problem solutions.  Need to take care of all other work that is assigned by the manager.

Specialisation

Typing Experience

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