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Patient Coordinator
Patient Coordinator

#1, Radial Road, Pallikaranai, Chennai – 600 100, Tamil Nadu, India

Job Details
  • Department
    Patient Relations
  • Career Level
    Patient Coordinator
  • Total Years Experience
    0 - 3Years
  • Gender
  • Job Location
  • Quaification
    Any UG
Job Description

Role & responsibilities Guide and assist the Patient’s in their visits to hospital. Resolve the Patient’s queries by being single point of contact. Guidance and counseling to the patients and their families. Help the Patients & relatives in taking admission and billing process. Updating and escalating the customer’s feedback to the PR Team. Maintain good rapport with the patient during their visit. Relationship between management and Patient’s beyond hospital visits responsible for overall customer satisfaction. Taking daily round in the clinical areas like Emergency and trauma care, OPD etc. Escorting the patient throughout the OPD and diagnostics department. Until patient/ guest leaves for the day. Follow standard help desk procedure. Inform management of recurring problem. Preferred candidate profile Qual: Any Graduate Fresher or Experienced Location:Pallikaranai Immediate Joiner Perks and benefits As per standard

  • Any UG Graduates
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