#1, Radial Road, Pallikaranai, Chennai – 600 100, Tamil Nadu, India
Job Responsibilities: • Sound knowledge on the Concepts of Quality to the hospitals (NABH). • Effective communication skills, with demonstrated abilities to handle all Standards& Objectives of NABH Procedures. • To assist quality department in documentation, implementation, monitoring and all activities related to certifications and Accreditations. • To conduct continuous training for the NABH process for all the staffs. • Ensuring good quality both clinical and non-clinical services in the hospital. • Prepares Internal Audit Schedules, assisting with Internal Audits and Audit Result. • Identification of Gaps, Develop action plan under the guidelines and procedures of all the departments. • Facilitate conduct of meeting on NABH process. • To Deliver service improvement activity across the hospital through new process and strategies., To actively monitor the existing process to meet the Goal. • Recommends quality Tools and techniques to be used in measuring the Hospital Quality performance and variations and solving quality problems. • Reviews Non- conformances, Corrective actions, Observations and Patient Complaints for Respective trends, recommendations for changes and/or process. • Actively Supports and participates in quality Management Procedures. • Strengthen of Hospital MIS, KPI and report actions taken. • Ensure Hospital committee meetings are held, and tasks assigned as per NABH Standards. • Coordinate and monitor the workings of various departments in the organization. Desired Candidates: • Qualification: • Degree in Business Administration or relevant field (MBA). • Quality control certification advantageous. • Excellent Knowledge in NABH 5th Edition. • At least 7+ years of Experience in Quality with Healthcare or Hospital Domain. • Excellent verbal and written communication. • Data analysis and statistical aptitude. • Good interpersonal skills. • Able to prioritize, manage time and work to deadlines. •Immediate Joinee.